POLICIES & FAQ'S
PAYMENTS
We accept Master Card, Visa, and Paypal payments via out online checkout. Since we only ship within the United States we only accept US currency. We will not collect any passwords or credit card information from you. Our checkout process is designed to communicate with the merchant to confirm that payment has been made and cleared. Simply click the “Add to Cart” button and follow the instructions. Missouri residents must add 7.075% sales tax.
RETURNS
We strive to make sure all our customers are satisfied, and appreciate the opportunity to satisfy you. In the event that you are unhappy with your purchase you are feel to return it within 5 days of receiving your purchase. Please keep in mind all tags must still be attached, merchandise must be unworn, and the cost to return the package is at your expense.
Return Address:
Fashionbymarz.com
ATTN: Return Dept
751 Spirit of St. Louis Blvd
Chesterfield, MO 63005
FREQUENTLY ASK QUESTIONS
Q: What are the age requirements to purchase from your site? A: You must be at least 18 years old to make a purchase from our company.
Q: What happens is my package is returned back to you? A: We do ship to the U.S. ship to address provided by you during the checkout process. If it’s returned “Undeliverable” or “Unable to Forward” you will be contacted and given two options. Either to pay the additional postage for it to be reshipped to a deliverable address or we can refund the original payment less the shipping cost.
Q: Do you ship outside the US? A: We DO NOT ship outside the US, no exceptions.
Q: How long before my merchandise ships? A: All merchandise is shipped within 48 hours of receiving payment.
Q: Why do I have to pay sales tax? A: Since we are a US Corporation registered in the state of Missouri we are required to collect sales tax on all purchases from Missouri residents.
Q: Do you accept returns? A: We do under the terms stated in the return policy in the list.